SKSpotKonnect

Delete Your Account

We're sorry to see you go. This page explains how to delete your SpotKonnect account and what happens to your data.

Before You Delete

Please note that account deletion is permanent and cannot be undone. Before proceeding, consider the following:

  • All your profile information will be permanently deleted
  • Your connections will be removed
  • All posts, comments, and reactions you've created will be deleted
  • You will lose access to all your data and content
  • Your username may become available for others to use

How to Delete Your Account

1Open the SpotKonnect App

Launch the SpotKonnect mobile application on your device and ensure you're logged in to the account you wish to delete.

2Navigate to Settings

Tap the "Settings" tab in the bottom navigation bar to access your account settings.

3Scroll to Delete Account

Scroll down to the "Account" section and tap the red "Delete Account" button at the bottom.

4Type DELETE to Confirm

Read the warning message carefully, type DELETE (in capital letters) in the text field, then tap the "Delete" button to permanently delete your account.

What Happens After Deletion

Immediate Effects

  • Your account will be immediately deactivated
  • You will be logged out of all devices
  • Your profile will no longer be visible to other users
  • You will no longer receive any notifications

Data Deletion Timeline

In accordance with our Privacy Policy, your personal data will be permanently deleted according to the following timeline:

  • Immediately: Your account and all associated data (profile, posts, connections, comments, reactions) are permanently deleted from our active database
  • Within 30 days: Complete deletion from all backup systems and caches
  • Retention exceptions: Some data may be retained for legal compliance, fraud prevention, or legitimate business purposes as outlined in our Privacy Policy

What We Retain

Certain limited information may be retained for legal and operational purposes:

  • Transaction records (required for financial regulations)
  • Legal communications and records (if applicable)
  • Aggregated, anonymized analytics data (non-personally identifiable)
  • Information required to comply with law enforcement requests

Download Your Data

Before deleting your account, you have the right to download a copy of your data:

  1. Go to Settings → Account Settings
  2. Tap "Download My Data"
  3. Select the data you want to download
  4. You'll receive an email with a download link within 24-48 hours
  5. The download link will be valid for 7 days

Reactivating a Deleted Account

Once your account is deleted, it cannot be recovered. If you change your mind:

  • You'll need to create a new account
  • Your previous data, connections, and content will not be recoverable
  • Your previous username may or may not be available
  • You'll start fresh with a new profile

Need Help?

If you're having trouble deleting your account or have questions about the deletion process, you can contact us:

We typically respond within 2-3 business days. Please include your registered email address and a brief description of the issue.

Your Privacy Rights

Account deletion is part of your fundamental privacy rights under:

  • GDPR (EU): Right to erasure ("right to be forgotten")
  • CCPA (California): Right to deletion of personal information
  • Other jurisdictions: We honor similar rights globally

For more information, please review our Privacy Policy.

We Value Your Feedback

We're sorry to see you go and would appreciate knowing why you're leaving. During the deletion process, you'll have the option to provide anonymous feedback. This helps us improve SpotKonnect for everyone. Thank you for being part of our community.

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